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Allowable bidders include:
If a bid is placed 5 minutes before the auction closes, the auction will be automatically extended for 5 more minutes until no one place a bid in the last 5 minutes of the auction.
Standard auction is the most common kind of auction. If you want to sell just one item or multiple items in one lot, a Standard auction is the best choice for you. You may also set a reserve price in a Standard auction.
In a Standard auction, you can bid using "Supermax". "Supermax" allows you to authorize us to bid on your behalf up to a maximum that you predetermined. This way you don't need to sit next to the computer and monitor our bids all the time.
If you want to sell multiple quantities of a single item, a Dutch auction may be your best choice. In a Dutch auction, bidders submit the quantities they desire and how much they want to pay for each one. Winners are decided first by bid value, then by desired quantity and finally by time of bid. The final per-item price is determined by the lowest of the winning bids.
There are usually multiple winning bidders in a Dutch auction. Unless you are the top bidder, it's likely that will you get fewer items than you desired. However you are still bound to complete the transaction. As a seller, there is a chance that you will not sell the whole lot, but you are still bound to sell whatever quantity was bidded for.
In a Dutch auction, you cannot set a reserve price and you cannot bid using "Supermax".
All shopping items are provided by the Merchant Partners of red-dots. They are all new products, and enjoys product guarantee as stated in the item description.
Indicates that the item is offered by one of red-dots' Merchant Partner
Indicates auction or shopping items posted within the last 24 hours.
Those users who are in your Blacklist are not allowed to bid your items, and you will not receive emails from them.
You can manage your Blacklist in My Account.
Lists all participating bidders, their placed bid and bid status.
Indicates the minimum increment value a bidder is allowed to bid. Sellers set the bid increment during posting and it has to be at least HK$1.
The "Clone" function will save the posting time by allowing sellers to post a new auction with exactly the same content (title and description, starting price...).
If you notice any illegal items or inappropriate item descriptions, tell us immediately through "Community Watch". red-dots will investigate and take appropriate actions.
Some sellers only allow credit card red-dotters to bid or purchase their items. If you do not have credit card information on red-dots, you are not allowed to bid for those items.
Red-dots can also verify your identity through the credit card information you have given to us, so as to safeguard the benefits of other red-dotters. Using credit card to settle the payment online also saves time.
You can choose to make your item stand out by using red-dots' Promotional Features: Category Feature, Highlight Background, Colour Title or Promotion Icon. For details, please go to Promotional Feature Fee Schedule
Jump Bid is a function that helps buyers to bid for his most wanted auction items with reserve price when there is no competitive bids from other users.
If a bidder uses "Jump bid", the system will match his bid automatically to the reserve price if bidder's predefined SuperMax is higher than the reserve price when the auction closes.
Please note that "Jump bid" will be cancelled if the latest bid is higher than the reserve price.
My Account shows your current and previous billings information, your past and current auction records, the ratings and feedback on your performance posted by other red-dotters. You can also modify your personal details, such as your registration information, email preference, credit card information, username and password.
If you have question on an item, you can ask the seller in "Q & A Board" before placing bid or purchase. When the seller answers your question, you will be notified by red-dots through email. Both the question and the answer will be shown in "Q & A Board".
At Customer Service Centre, you will find friendly, knowledgeable staff and a helpful range of value added services. Here you can register, store and pick up items, and make use of our computer.
A weekly newsletter will be sent through email to each red-dotter. You can find the latest news in red-dots, special promotional activities and hot items in the newsletter.
In red-dots, buyers and sellers involved in a transaction can rate each other. You can access feedback forms in "Pending Feedback" of "My Account >> Sold" and "My Account >> Won". The overall rating of a user is the average of all rating left for the user. red-dots' ratings and feedback system, including the red profile, helps us to maintain a responsible and sincere trading community, and it encourages users to learn more about, and improve, their performance. Remember, all ratings and feedback should be given within 60 days from the close of auction or sale.
A multi-function hall including:
If an item is closed without a winner, sellers can choose to repost the same item again for upto 5 times free of charge. Simply repost the same item within 14 days upon the end date. Sellers can also pre-set an auto-repost function. When doing so, the system will auto-repost the item within 12 hours upon the end of the item if there is no winner for that item.
Reserve Price is the lowest price you will accept to sell your item. Bidders do not know this reserve price, but they will be notified when and if it is met. If the final bid is less than the reserve price, the seller retains the right not to sell the item.
Please note that reserve price is not available in Dutch auctions.
When you are shopping online, you can put your products in this cart, and checkout when you leave.
Starting Price is the price at which bidding begins. Unless you have set a reserve price, the starting price is the lowest acceptable selling price for your item.
With "Supermax", you can set a predetermined maximum bid. The "Supermax" system will then track the bidding for you and execute your bids automatically up to that maximum.
To browse auctions randomly by photos in a quick and easy way, you may find unexpected items this way.
Watt is red-dots' membership bonus point system. With accumulated watts on hand, red-dotters can join various loyalty programs organized for red-dotters. For instances, they can bid FREE gifts in Show watt Tender and redeem FREE gifts in Show watt Jetso. The more the watts you have, the more the FREE gifts you may get.
If neither browsing nor searching can help you to locate your desired item, you may try to post a wish in our "Wishing Well"! Just describe what you are looking for and state your expected price, it will be posted in "Wishing Well" for 30 days. Our red-dotters may make your wish come true.
When you post an auction item on red-dots, you can post it from 2 days to 14 days. Sellers can enjoy 5 FREE reposts if there is no winner when the auction closes.
When a reserve price auction is closed without a winner, sellers can offer for the highest bidder to buy the item at the bidder's highest bid.
To send this invitation, sellers can click the hyperlink enclosed in the closing email sent by red-dots. After the seller has confirmed his offer, an invitation email will be sent to the highest bidder. If the highest bidder agrees to this offer, he can click the hyperlink enclosed in the invitation email and the highest bidder will become the winner of this auction.
"Buy it now" is a standard auction. Once the red-dotter use "Buy it now", the auction will be closed immediately. All bidders will be lost.
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